Experienced Customer Support, Program Management and Operations Leader with a history of successfully leading, turning around and delivering technical / business programs in fast paced, customer driven markets.
Proven ability to analyze requirements, select an optimal solution and successfully implement in order to deliver on customer expected schedule and quality goals while maximizing business ROI.
Expert in designing and re-engineering processes and implementing quality initiatives across organizations that result in improved efficiencies. Established skills to build and mentor highly productive teams in matrix, global organizations.